Frequently Asked Questions (FAQ)

All orders are processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.

Standard shipping takes 3-7 business days within the continental USA. Expedited options are available. Shipping cost is calculated at checkout. Free shipping is offered on qualifying orders.

Yes, we offer free shipping on orders that meet the minimum threshold (visible at checkout).

We offer a 30-day return window. Items must be unused and in original condition. Custom/DIY printed products and hygiene items are non-returnable. Please see our Return & Refund Policy for details.

Once your order ships, you will receive a tracking number via email. You can also track your order from your account or by contacting us.

Yes, we ship to selected international destinations. Shipping fees and delivery times vary by country and are shown at checkout. Customs duties and taxes are the responsibility of the buyer.

We offer sizes from XS to 5XL on most items. Please refer to our detailed size chart available on each product page for accurate measurements.

Most of our clothing is true to size. However, we strongly recommend checking the size chart before ordering, especially for fitted styles.

Please contact us immediately with your order number and photos. We will arrange a replacement or full refund at no cost to you.

You can reach us at business@lixcat.com or call +1 (307) 998 2041. We typically respond within 24 business hours.

Yes. We use industry-standard SSL encryption and secure payment processors. Your financial information is never stored on our servers.